Service Packages

Comprehensive Service Package

With this service package our customers receive a comprehensive proposal allowing to maximise the output of the offshore wind power plant and at the same time minimise project risk exposure. Details of the services included in the comprehensive service package vary from project to project, as each project is unique, requiring a separate and focused service and operations maintenance approach. Service duration offered may vary from a 5 year fixed term to a 10 year and 15 year fixed term – depending on our customers specific requirements. It also means our customers will receive a Service and Availability Agreement for a fixed price for all years in which the contract runs. This service package comes with an energy based availability guarantee, which focuses on maximizing production, component reliability, supply chain delivery, troubleshooting capabilities and bundling of tasks – all resulting in higher output by wind orientated planning in an offshore environment.

Flexible Solutions Packages

These service packages are aimed for our customers who are looking for maximum flexibility. This could include a setup where our services are offered on a “pay as you go” basis, or could include some, or a combination of, pre agreed services such as scheduled maintenance, unscheduled maintenance, turbine monitoring, reporting, technical support or spare part supply. In collaboration with our customers, MHI Vestas Offshore Wind will identify the specific operation and maintenance needs of their offshore wind power plant and prepare the right solution minded service package with this in mind.

Nuts and bolts

From the first day MHI Vestas Offshore Wind began operating, we have worked at full speed, having taken total responsibility for the operation, service and maintenance of the entire existing Vestas offshore fleet.

SCADA Systems

The unique SCADA system is a powerful tool to maximize production and minimize turbine downtime. The Supervisory Control And Data Acquisition (SCADA) tool is provided through the partnership with Vestas, and is developed and supported by electrical system engineers and wind turbine specialists.

Spare parts

We work with our partners in creating standard-setting value chain efficiency. Through global supply chain coverage, we ensure timely delivery even in remote offshore locations.